Privacy Policy

We want to respect your privacy, but we also want to give you the best possible online experience!

Who We Are

Our official website address is https://hartdesign.com. We are HART Design & Manufacturing, Inc. and we are located at 1940 Radisson Street, Green Bay, WI 54302 in the U.S. You can reach out to us by emailing info@HartDesign.com with your inquiry. For questions about our online store or our Component Sales Division, email Parts@HartDesign.com with your inquiry.

Your Privacy is Important to Us

At HART Design, we strive to provide you with the convenience and many advantages of technology available online. To provide personalized experiences and amenities to improve those online experiences, our websites may collect and use your information.

What Information We Collect

We collect the Personal Information you enter in order to let you contact us and sign-up for our mailing list(s). Register on our website if you’d like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Personal Information includes personal data, such as name & email address, and technical data, such as analytics and information about cookies.

While you visit our site, we’ll track:

Pages you’ve viewed, location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping. We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you contact us through a website form, we’ll ask you to provide information including your name, company, email address, and phone number. We’ll use this information for purposes, such as, to:

  • Send you the information you request
  • Respond to your requests
  • Improve our website for you
  • Send you marketing messages, if you choose to receive them
  • If you enter data into a form and submit it, then we will store that information (i.e. your name, address, email, and phone number) in order to respond to you

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. 

Cookies

We set up cookies to help our site perform for you. We’ll also use cookies while you’re browsing our site.

Contact Forms

When you provide personal data it is captured when you submit a contact form. Submissions are kept in our records so we may provide you with the best possible customer service. We do not use the information submitted through our forms for marketing purposes unless it is a form where you are specifically signing up to add yourself to a mailing list or to request inclusion in another marketing campaign. 

What Information We Use

We use your information you entered when submitting a form to respond to that request and keep a record of that order for your convenience. We may also use your information to enhance your visit and provide more personalized content and advertising. We reserve the right to share information with our business partners, and this policy only applies to our use of such information.

Some Examples of Possible Use

We may use your information collected online to contact you regarding our terms/privacy policy, offering you products and services, and other things we believe may interest you.

Information collected by our website may also be used for website maintenance, development, and troubleshooting. Some third parties who provide our website’s technical support (hosting service, web developer, newsletter publisher, etc.) may access such information.

Where We Send Your Data, What We Share with Others

Visitor comments may be checked through an automated spam detection service.

This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third-party embeds.

We share information with third parties who help us provide our orders and store services to you; for example —

Contact Forms

Data Used: Akismet is enabled on the site, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced: Post and post metadata associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

Analytics

We use third-party Service Providers, including but not limited to Google Analytics, to monitor and analyze the use of our Site.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.  Google uses the data collected to track and monitor the use of our Site.  This data is shared with other Google services.  Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on.  The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:  https://policies.google.com/privacy?hl=en

Google Analytics is a tool that helps us measure how users interact with website content. The data that Google Analytics uses to provide all the information in our reports comes from these sources:

  • The HTTP request of the user (you)
  • Browser/system information
  • First-party cookies

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Site Managers can access information like your name, email address, company name, and other information you provide. Our team members have access to contact form information submitted to help fulfill requests and support you.

How Long We Retain Your Data

We retain personal data collected or processed by the website to provide you with the best possible experience. We keep contact form entries and analytics records indefinitely or for as long as necessary to provide you with support and fulfill requests.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

You have rights over your data and can invoke those rights.

If you have an account on this site or have left comments, you can email Parts@HartDesign.com and request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Correcting Your Information

To correct your information, please email info@HartDesign.com your correct information and specify what, if anything, needs to be removed or is no longer accurate. You may also contact Parts@HartDesign.com to request any changes or updates to your personally identifiable information and/or company records. We may require additional steps to verify your identity before granting access or correcting your information (this is for your protection).

Protecting Your Information

To maintain data accuracy, prevent unauthorized access, and safeguard the correct use of information, we have established proper physical, electronic, and managerial procedures to safeguard and secure information collected online.

Protecting Children’s Privacy

We don’t structure our website to attract young children, and we never collect or use the information of users we know are under 13. If we discover such information, we’ll delete it immediately. If you believe we have information from or about any children under the age of 13, please contact us immediately so we may remove it.

Policy Changes

HART Design reserves to change this policy at any time, with or without prior notification. Please review this page periodically for modifications. You signify acceptance of changes to this Privacy Policy and our Terms & Conditions as you continue using our website. By use of this site, you consent to it sharing your information with us (HART Design).

How to Contact Us

To contact us, email info@HartDesign.com with your inquiry – please include sufficient information so that we may respond promptly and provide you with the best possible service. For questions about our online store or our Component Sales Division, email Parts@HartDesign.com with your inquiry.  

HART Design

Hart Design & Manufacturing, Inc. Privacy Policy updated April 21, 2021